Coldwter Creek announced today that they are filing for bankruptcy. If you shop at Coldwater Creek stores, below is information from their website about the details and return policies.

Even though the store is closing, you may be able to find items at resale stores in the future. I have purchased items of basic colors and styles that are still in style for a fraction of the original price at resale and thrift stores.

“What we announced
•On April 11, 2014, Coldwater Creek filed for bankruptcy in order to facilitate an orderly wind-down of our operations.
•We want to express to you, our valued customers what a difficult and painful decision this was for everyone involved in our company. Unfortunately, this decision came only after we made every effort possible to sustain Coldwater Creek as a viable business.
Appreciation to you, our customer
•On behalf of all of us at Coldwater Creek, it has been a privilege to serve you, and it is with deepest gratitude that we thank you for your loyalty and your business over the past 30 years.
Impact to you, our customer
•Coldwater Creek’s stores and website are currently open for business and we remain committed to serving you.
•To facilitate the wind-down, Coldwater Creek will be conducting going-out-of-business sales at a later date. Information about those sales and store closings will be made available on our website.
Customer Policies
•We will continue to accept valid returns and price adjustments under our current policy through May 7, 2014. However, we will not issue cash refunds beginning Friday April 11, 2014 through Monday April 14, 2014.
•We will continue to honor the redemption of any coupons, certificates and merchandise credits with a valid expiration date through May 7, 2014.
•We will continue to honor gift cards in our stores and on our website. However effective April 11, 2014 they will no longer be for sale.
•We will continue to honor Spa Series Cards in our spas. However effective April 11, 2014 they will no longer be for sale.
•Coldwater Creek credit cards may continue to be used as tender, however the future earned benefits of these programs has been suspended.
•Effective April 11, 2014 new credit cards can only be opened in our stores.
•Effective April 11, 2014, we have suspended our Rewards loyalty program:
?We will not be able to enroll new members.
?All future benefits of the program, regardless of level achieved, will cease. We will continue to honor any coupons or certificates previously earned with a valid redemption date, until further notice.
•We will no longer accept Groupon coupons. Please contact Groupon directly for resolution.”

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Nancy Kvamme

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